You've built a business with 725 five-star reviews, that's rare. Here's exactly what's stopping more of that turning into new jobs.
Your plumbing pages show three different review totals, 947, then 447, then 400+, with three different star ratings above them. Someone who spots that stops trusting the rest of the page, including your price guarantee. It's a one hour copy fix.
1Meta Ads
- No sign of active Facebook or Instagram ads running right now.
- That means the fastest way to get your name in front of new customers, paid ads landing straight in someone's feed, is switched off.
2Social
- Facebook, 3.3K+ followers. A real, solid following.
- Instagram @sarros_group, 1,064 followers, 155 posts. Active and healthy.
- You're also running a second Instagram, @sarroselectrical, at 66 followers. Splitting into two accounts means neither looks as strong as it actually is, worth merging into one.
3Google Ads
- You are running Google Ads. Confirmed, a live ad targeting "rockingham plumbers safety bay" sending traffic to your Rockingham plumbing page.
- That page is only around 20-25% actually about Rockingham. The heading still says "Our Perth Peeps Love Us!" and every testimonial on it is the same generic name used on every other page, none from Rockingham.
- You're paying to bring a Rockingham searcher to a page that doesn't convince them you actually work in Rockingham.
4Website
- Clear phone number and "Book Now" buttons throughout, that part's working.
- Your electrical booking page, the page closest to the money, has the weakest proof on your entire site. One review platform, an outdated count, nothing else. Your plumbing pages carry a full review block. Your electrical booking page doesn't.
- No electrical licence number anywhere on the electrical site. EC12050 exists, it's shown on your hot water site, it's just missing from the pages where it should be doing the work.
- Your best offer is buried on one page. "Beat any written quote by 5%, up to $200 back in your pocket" only appears on the affordable plumbers page. Everywhere else it's a vague badge that says "Best Price Guaranteed," which every trade in Perth claims and means nothing.
- No pricing shown anywhere on plumbing or electrical, despite both claiming "upfront pricing." Your hot water site shows real prices from $1,199. The other two don't, and price is the number one hesitation before someone calls a tradie.
- Your Fremantle page is a copy-paste template, same structure as every other suburb, just the name swapped.
- No stated response time anywhere, on the electrical site or the emergency plumbing page. In this trade, the business that calls back first usually gets the job, ahead of price or reviews.
5One business, five websites, working against itself
- You're running five separate sites: sarros.com.au, sarrosplumbing.com.au, sarroselectrical.com.au, sarroshotwater.com.au and sarrosappliances.com.au.
- Two of them are chasing the exact same hot water customer. Your plumbing site's hot water page has the reviews and trust signals but no prices. Your separate hot water store has real prices but zero reviews showing. If both run ads on hot water terms, you're bidding against yourself and splitting your own conversion data in half.
- Your hot water store's own page title just says "Sarros Hot Water, Sarros Hot Water," twice, no location, nothing that helps it get found.
- Fix: pick one destination for hot water customers. Move the reviews across to the store, then point the plumbing site's hot water page at repairs and emergencies only.
6Google Business Profile
- 4.8 stars, 725 reviews. This is the single strongest thing you've got.
- Almost nobody running ads or browsing your website gets to actually see this number. It should be in front of them everywhere else too, not just on Google.
7Who's beating you, "electrician fremantle"
On the map, above every website
Then the actual search results
Eight real businesses stand between someone searching "electrician fremantle" and you, four of them before a single search result even loads. Fixing your Google Business Profile ranking matters as much as fixing the page.
Google Business Profile star ratings and completeness for these four aren't something we can verify from outside without Google Maps access. If you want that detail accurate rather than guessed, a quick screenshot of the map results does it in seconds.
8Fix this week, copy changes only
- One review number, used everywhere. Pick the real total and stop showing three different ones.
- Put "$200 back in your pocket" above the fold on your main plumbing pages, not buried in a badge.
- Add your licence number and full review block to every electrical page, booking page first.
- Add a response time commitment to your emergency page. Even "on the road within 60 minutes" beats saying nothing.
You've already got the proof. Right now almost none of it is turning into new jobs.